FAQs - Caffè Borbone… Magica Emozione

FAQs

Frequently asked questions

Where can I buy Caffè Borbone products?

Our products can be purchased in our shops or online via the caffeborboneonline.it website

Where is the Caffè Borbone factory?

Caffè Borbone has multiple factories and subsidiaries all over the world. To explore our different locations, visit our sales network

Can I buy Caffè Borbone accessories?

All our accessories can be purchased via caffeborboneonline.it or in our shops.

If I buy a kit of pods or capsules, will I also receive the accessories, i.e. sugar sachets and stirrers?

Including a set of sugar sachets and coffee stirrers with the purchase of a kit is at the discretion of the distributor.

How do I become a Caffè Borbone representative?

Our company is always looking for new representatives. If you are interested in joining the Caffè Borbone team, send your application to caffeborbone@caffeborbone.it

Are any capsules compatible with the INDESIT UNO SYSTEM machine?

No, our company is not currently producing capsules that are compatible with this model.

I have an issue with a product. Who should I contact?

Customer satisfaction is incredibly important to us, and we are always available to deal with any issues. Please send an email report to quality@caffeborbone.it, and one of our representatives will get back to you as soon as possible.

With which machines are your pods/capsules compatible?

Caffè Borbone products are currently compatible with the Nespresso®* and Lavazza®* A modo mio®* machines.

Are the Respresso capsules compatible with all Nespresso®* machines?

The Respresso capsules are compatible with all models except the Nespresso®* Lattissima.

With which machines are the Espresso point®* capsules incompatible?

The Espresso Point®* capsules are not compatible with: the Lavazza®* EP 1800, EP 2500 PLUS, LB 850, and EP 850.

Are any capsules compatible with the Caffitaly machine?

No, none of our products are compatible with this model.

Can I purchase your products directly from your Pascarola office?

No, but we can put you in touch with one of our local distributors.

Can I purchase your products directly from website?

Yes, our products can be purchased via our online store at www.caffeborboneonline.it

How should I recycle Caffè Borbone products?

The outer wrapping of the pods must be disposed of as general waste. The cups and stirrers can be treated as mixed recycling (after being cleaned of any coffee residue). The sugar sachet can be recycled as paper, and the pod can be treated as food waste.

Does your coffee contain gluten?

No, coffee is naturally gluten-free.

OUR PRODUCTION

UPDATED EVERY HOUR

*Nespresso ® and *Nescafé ® *Dolce Gusto ® are registered trademarks of Société des Produits Nestlé ® S.A.
Caffè Borbone Srl is an independent producer and is not connected with Société des Produits Nestlé® S.A.
The Caffè Borbone capsules are compatible with Nespresso ® – Nescafé ® Dolce Gusto ® domestic coffee machines.

*Lavazza ®, *A Modo Mio ®, *Lavazza A Modo Mio ®, *Espresso Point ® and *Lavazza Espresso Point ® are trademarks of Luigi Lavazza S.p.A. ®.
Caffè Borbone Srl is an independent producer and is not connected with Luigi Lavazza S.p.A.®.
The Caffè Borbone capsules are compatible with Lavazza ® Espresso Point ® – Lavazza ® A Modo Mio ® domestic coffee machines.”